California – Alta Home Care announced it has been recognized with Home Care Pulse’s “Best of Home Care” distinction for 2013. Awarded to the top 5% of agencies in client and employee satisfaction scores from Home Care Pulse, Alta Home Care is now ranked among a select few of the best agencies in the country.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
“It is an honor to receive such an award for our commitment to excellence in providing care to our valued clients as well as creating great job opportunities for our employees. We continually strive to build a workplace where our staff feels fulfilled and appreciated. This positive environment translates into exceptional care for our clients. The Best of Home Care Award is an honor to receive because it is something that our clients and employees determine on their own. It is like bringing home a great report card after a hard year of work,” mentioned Jake Fackrell, CEO and founder of Alta Home Care.
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few.
“We want to congratulate Alta Home Care for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum..
About Alta Home Care
Alta Home Care was founded in 2003 in Southern California and has served nearly 4,000 families in California. They expanded to Louisiana (A First Name Basis) last year and continue to grow through acquisitions and organic growth. They understand the enormous trust and confidence individuals place in them to care for their loved ones. That is why Alta is so committed to providing you with the most experienced and compassionate personal attendants. Further information can be found on http://altahomecare.com/.
About Home Care Pulse
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit www.homecarepulse.com for more information.