Introducing grandPad® – A Tablet Just For Seniors!

Press Release:  November 13, 2015
Orange, CA

Tablet1grandPad announced today its partnership with Alta Home Care in a collaboration between a technology company and a home care agency that are both focused on supporting the growing number of seniors who choose to “age in place” living at home as long as possible.

The grandPad senior-friendly tablet, the company’s flagship product, is a lightweight 7-inch device that is customized for each user with apps, music, videos and functions such as video calling all for a $60 monthly subscription, a cost that includes the tablet. The partnership with Alta Home Care provides the grandPad to Alta’s clients to help them avoid isolation, stay connected with family and friends and engage in the activities that bring them enjoyment – whether it’s watching a Frank Sinatra music video or playing Solitaire – all from the comfort of their home.

Alta Home Care is one of the nation’s leading home care agencies with locations in Los Angeles, Pasadena, Inland Empire, Orange County and Palm Springs. The partnership with grandPad is complementary to Alta’s focus on compassionate care and highlights the company’s desire to think of the quality of life of their clients as well as their care needs. The grandPad tablet is quickly becoming the device of choice for family caregivers and their older loved ones with customers in every state nationwide.

A real concern for the nation’s 44 million family caregivers who are caring for an older loved one who lives at home is the risk of isolation that can lead to health and safety risks. By having the grandPad tablet and service, caregivers have the confidence they are connected with a push of the button while also providing their loved one with an outlet for activities they may miss such as listening to music, playing games or watching videos. By choosing a home care agency that also has the grandPad value-added device, caregivers have greater peace of mind.

“Our partnership with Alta Home Care is another great collaboration to reach seniors who live at home with comprehensive ‘care and connection’ support,” said Scott Lien, CEO and co-founder of grandPad who is also a long-distance caregiver for his older mother. “We have the same goals to keep seniors safe, healthy and happy. Our relationship with Alta lets us reach more than 4,000 families and seniors across Southern California to reach those goals.”

Lien explains the choice of a tablet device makes sense for seniors, although many wrongful perceptions are that older Americans over age 75 are not tech-savvy. Tablets are lightweight, use touchscreen technology that allows arthritic or shaky hands to still use the device, large font size helps with declining eyesight and grandPad personalizes each tablet to the user. Videos, music, phone numbers for family members – all information is pre-programmed for the user before the device ships so there is no set-up or connection problems.

Statistics show a growing number of seniors are living alone. The Administration on Aging reported that 47 percent of women over age 75 live alone and the Alzheimer’s Association found 25 percent of people diagnosed with dementia live on their own. In addition, according to the National Council on Aging, one in three Americans over age 65 experience a fall at home. The isolation of living alone can lead to increased health risks, which is why families turn to home care agencies to help keep older loved ones safe and provide the care when they cannot be there.

“Alta Home Care understands the critical need for seniors to stay connected with their loved ones and care providers,” said Matt Smith, president of Alta Home Care. “grandPad’s unique and personal tablet is the perfect complement to the in-home care services we provide. We believe that our partnership with grandPad will greatly enhance the social and mental well being of the seniors in our care and ultimately will create a more positive aging-in-place experience”.

About grandPad

grandPad was founded on the idea that technology should help bring families together. The misson of grandPad is to provide a solution that is intuitive, engaging and safe. The company’s flagship product, the grandPad, is a tablet computer for people who want a simple, safe solution that connects them with family, friends and professional health care workers. Simple joys should be simple to share. Learn more at: grandpad.net.

About Alta Home Care

Alta Home Care is a national leader in providing in- home care services. The company’s goal is to assist families in making the best and most informed care decisions for their loved ones. With offices across Southern California, Alta Home Care has been serving seniors and their families for over 12 years. With a blend of care management, clinical oversight, and staffing coordination, Alta Home Care is uniquely positioned to deliver the highest quality private duty in-home care for the families they serve. With strategic partnerships across the care continuum Alta Home Care continues to be a leader and resource for families who are in need of care.

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Alta Now Provides Respite Service for Children With Developmental Disabilities

Alta Home Care is now contracted through a California government agency to provide respite care for children with developmental disabilities.

Respite care allows loved ones to remain in their home, and is an excellent way to prevent or delay expensive and stressful relocation to a care facility.

Providing respite care makes sense because it:

• Reduces family stress
• Reduces the risk of abuse and neglect
• Enhances family coping abilities
• Increases feelings of well-being
• Allows families to stay involved in their communities, helping them identify and establish additional support systems
• Increases opportunities for social activities and family interactions
• Improves attitudes toward the individual with the special need or circumstance
• Strengthens the family’s ability to care for their loved one at home
• Saves public funds by reducing residential, hospital and other costly out-of-home placements

Respite mother daughter

 

Call us today to find out more about Respite Services for your family.

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Proper Care for Your Parents

Nearly 25 percent of American households are providing care for adults 50 years or older, often parents of the siblings who are suddenly looking after them in their advancing years. This represents both a challenge and a trip into uncharted waters. The good news is that who knows these aging adults and their cares and needs more than their children? The less good news is that sometimes the care and attention these seniors need is more than their children can handle on their own.

If there are enough children, sometimes a shared schedule of helping the parents can work, but if even one sibling doesn’t appear to be giving an equal share, the others might develop bad feelings, and if one child volunteers to do all the caring 24/7, so to speak, the others will likely grow suspicious and worry that the sole caregiver is seeking full control of the inheritance. Haven’t TV shows been built on just such themes?

It’s challenge enough to figure out how to care for your parents, but another challenge arises if you try to seek professional help.Your parents most likely will want to cling to their independence and will resist any effort the children make to arrange for professional help. So what’s the best way to talk to your parents about the need for outside care and assistance?

The worst thing to do is avoid the subject, especially if you notice that your parents are becoming less and less capable of caring for every aspect of their lives. You obviously need to broach the subject with them and convince them to accept in-home help on at least a trial basis. Let’s face it. This means a “stranger” will be coming into your parents’ home and lives, and it can be unsettling to all involved, especially your parents.

Another approach is to list the advantages and get your parents to buy in to the gains they will achieve by having someone around to help with chores, medications, cleaning, cooking or whatever it may be. You can also stress that, rather than losing their independence, they will actually have their independence enhanced. There’s a whole list of things they don’t have to fret about anymore, leaving them with more time and more freedom.

And there’s also the approach based on the children’s needs. You can express your concern for your parents’ well-being and also your fears that you and the other children won’t be able to be there all the time or do all the tasks that need to be done on a daily basis.

The final approach in convincing your parents about the need for home care is to get professionals to help you. The eldercare professionals at Alta Home Care stand ready to assist in this and many other tasks, as well as providing any in-home care that might be needed. Call or visit us, and we can work out a “team” approach to get your parents to accept the need for caregivers to help. The time to get started is now.

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Where do we Start?

For many families, home care is something completely new.  They have heard the term before but don’t really know what it means,  let alone where to start.

Follow these 4 simple steps when working with your home care agency to determine what level of care your loved one needs.  It’s actually a much easier process than people think.

Step 1: Have the necessary information ready.

Start with an honest, open conversation with your loved one about their needs.  This can be difficult, as many people believe they don’t need help yet.  Be patient, it might take a couple conversations.  Make sure your loved one is aware that home care is not meant to take away their independence.  Its purpose is to maintain as much independence as possible in the comfort of their own home.  Also, have as much information about their condition as you can so you are ready when talking to the agency representative.

Step 2: Work with the agency to fully assess the situation.

An agency representative will speak with you over the phone to better understand your loved one’s needs.  Explain everything thing to them.  The more detail, the better.  Once you feel comfortable with the agency, schedule an in home assessment at your loved ones convenience.   At Alta Home Care, there is no cost for this assessment.  An area manager will come to the home and conduct an in person evaluation.  Any and all family members can be there if you’d like.

Step 3: Customize a plan of care.

When creating a plan of care, your home care agency will use the information gathered in step 2 to determine the appropriate caregiver that will meet your loved one’s needs.   At Alta Home Care, your loved one will also be assigned a care manager from day one.  The care managers conduct in home visits and constantly update the plan of care to ensure appropriate care. (Not many agencies offer this).

Step 4: Communicate with the Agency.

Once care begins, the work does not stop on the agencies end.  Constantly communicate with the agency.  Let them know of any concerns, questions, updates, schedule changes.  That is what they are there for!  They enjoy hearing from you.  Don’t hesitate!

If you would like exceptional in home care for your loved one, contact Alta Home Care.  They will work with you to customize your loved ones care plan. Call Today!

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Traveling with Your Parents

Travel may be one of the greatest gifts you can give Mom or Dad.

The trip may be to visit other family and, particularly, grandkids and great grandchildren. It may be an adventure to a destination, aboard a cruise ship or even a return to a home of long ago.

You may accompany your parent; or, if he or she can maintain some independence, the trip may be solo. Either way, there are 10 important steps to take:

1. Research and Plan Ahead

Whether you will travel together or your parent will be solo, planning, reserving and confirming must be accomplished sooner rather than later. When the destination is resolved with target dates, research airlines, Amtrak, buses, cruise lines. For air and land transportation, seek the most direct and shortest travel times.

If there is a choice of three airlines, for example, enroll your parent in the no-cost frequent flier program for each. This should give you access to the lowest fares and possible benefits at the airport and aboard the flight, as well as for requesting special services.

Know that once very common, most senior discount fares are history except for Southwest Airlines and Amtrak. To find other senior-special offers, go online to SmarterTravel.com.

2. Request and Reserve Special Services

Request seat assignment in the rows designated for disabled travelers. And, importantly, request cost-free wheelchair service at every airport origination, connection and arrival location. If there is meal service aboard, advise the reservation system of any dietary needs.

If traveling alone, ensure your parent will have human assistance from the counter, through security, to the gate and then to aboard the aircraft. If staffed by an airline employee, there is no cost for wheelchair or assistance. If staffed by Red Cap-type personnel, you or your parent will be expected to tip for that assist. If you are traveling together, you can offer to handle the wheelchair.

If you don’t make and confirm all of these requests at the time of reservation, the airline, train or bus line has no obligation to make them available on check-in or while en route.

3.  Prepare Documentation

A government passport is accepted as the highest level of identification by federal TSA security officers. If you or your parent do not already have a passport, consider applying for such months prior to your travel. Your local post office will have the application forms; or you can go online to access the information and forms. Official photographs are available at AAA offices and at many large drug and department stores. Personal photos are not acceptable. Two copies of the photograph must be sent with your application.

Request copies of prescriptions and/or statements of medical conditions from each physician and medical treatment center.

Make at least four photocopy sets of the passport, driver’s license, Medicare and insurance cards, travel tickets and itinerary, boarding pass (if secured in advance online), plus any physician prescriptions and/or statements. One complete set is placed in your parent’s hand-carry bag, another in his or her roll-aboard luggage. One set is forwarded to family at the arrival destination, and one is left at home.

Provide a telephone calling card so that he or she can maintain contact. An alternative is to provide a cell phone, perhaps one with a predetermined number of minutes. Program in your telephone number as the first emergency number.

4.  Be Practical When Packing

Pack light. For a person traveling with at least some limitation, aim to pack everything necessary in a roll-aboard suitcase plus a medium-size over-the-shoulder carry-on. Do not check the roll-aboard as luggage, as in-cabin flight staff will gladly stash it in the overhead rack. Such will save a lot of time at the final destination airport.

All prescription and over-the-counter medications should be placed in a one quart zip-lock freezer bag, including also copies of any prescriptions and/or physician statements in the hand-carry bag. Do not place the pill combinations separately into a separate plastic box as “the next combined dosage.” Such will never get through security. Enclose also any medical appliances such as extra braces or first-aid needs.

If Mom or Dad is toting gifts to relatives, do not wrap them. Place the items in the roll-aboard luggage.

If your parent is traveling alone, before you close up her or his carry-aboard bag, prepare and slip in at the top a note stating “I love you” and “I delight in your new adventure.”

5.  Think about Safety, Security and Comfort

There are thieves everywhere and, particularly, in high-traffic travel centers. Don’t give the scalawags any opportunity to steal from your parent.

Mom should not carry a purse but, instead a money belt worn under a blouse or a neat Passage Wallet hidden under her coat by a neck cord.  Dad should not carry a wallet in his back pocket but, instead, the same Passage Wallet from the neck cord or as a hidden wallet tucked into his pants and secured by a cord to his belt.

Advise Mom or Dad, if traveling alone, always to keep their carry-on between their feet when standing, or with the shoulder strap looped around the leg of a chair when seated.

For comfort, consider the purchase of a travel pillow, a c-shaped balloon that supports the neck and head when resting aboard transportation.

6. Arrange Medication Management

Most mature adults take five or more medications once or even several times a day. The transportation staff has no obligation regarding the medical dosing of your parent. But you can ask in advance that at a specified time (stated in local time), the staff remind Mom or Dad to take the medication. The alternative is to provide your parent with an alarm watch.

7.  Plan for Security Checkpoints

If Mom or Dad is in a wheelchair at transportation centers, access to and through TSA (transportation security administration) security may actually be quicker than through the long line of other travelers.

Brief your parent (or state to the TSA, if you are traveling together) about any medical condition that would set off alarms, such as surgical hip and knee implants. To avoid unwanted delays, get a physician’s statement about the implanted steel and make sure the senior has that documentation with them. Oftentimes, personnel will ask the elder to step aside and perform a wand screening, rather than passing through the sensors. If your parent is in a wheelchair, security will use a wand while he or she is seated.

Dress your parent in easily-removed (but safe) walking shoes. Security will probably want them removed. Present, if pertinent, any physician statement regarding your Mom or Dad’s medical condition or limitation.

Before traveling, explain to Mom or Dad that the security process is vital to her or his safety.

8. Consider Destination and Travel Options

The world of travel is open to just about everyone, even those elderly parents receiving care. Start a discussion with Mom or Dad to learn her or his travel wishes. Determine if your parent can travel solo, or if you want or need to share in the adventure. Start with the mission of fulfilling a parent’s dream; don’t just go online to find cheap air tickets.

9. Consider Tours and Cruises

There are thousands of tour and cruise possibilities. Tours and cruises offer a unique service, in that they are totally planned, operated and staffed to deliver the promised program and destination discovery. Several tours operators, including Accessible Journeys and Flying Wheels, specialize in “accessible lifestyle vacations,” which cater to those with special needs and disabilities.

Cruise and tour accommodations are priced on a per-person basis based on double-occupancy. Therefore, if choosing a tour or cruise, travel with your Mom or Dad to provide caregiving assistance while in the room and during non-programmed times. A cruise or tour may be the ultimate escape and very civilized adventure.

10. Ensure Those at The Destination are Prepared

If your parent is flying solo to visit other family, schedule a telephone conference with your relatives to go over the caregiving support your elder needs. Advise of your approach in assisting Mom or Dad, so that they do not assume to take the domineering and dictating role. Advise of your parent’s favorite foods and activities so that they can try to be accommodating during the visit, making it all the more “like home” for Mom or Dad. And, importantly, advise of the medical and medication regimen that must be followed. Also make sure that they have all important legal documents with them should an emergency arise (for example, if you are listed as their agent for the Advance Directive, be certain this information is with them should something happen).

On the day of travel, arrive at the airport or other transportation two hours early, to visit with your parent without pressure, share a meal or snack, review the travel plan and itinerary and, importantly, to use the wheelchair-capable restroom shortly before heading to the gate. The latter should reduce the need for your parent to access the small restroom during travel.

In Summary

Travel with Mom or Dad. You may find it to be one of the best experiences of your life.  Yes, you continue to be a caregiver, but your travel and destination will probably prove to be an escape, a freedom because of the new setting, environment and opportunity.

Travel safely and well.

Courtesy of http://www.agingcare.com/

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Enjoy the Taste of Eating Right

It’s National Nutrition Month®

While social, emotional and health factors play a role in the foods people choose to eat, the foods we enjoy are the ones we eat most. That is why, as part of National Nutrition Month 2014®, the Academy of Nutrition and Dietetics encourages everyone to “Enjoy the Taste of Eating Right.”

March is National Nutrition Month, when the Academy of Nutrition and Dietetics encourages everyone to return to the basics of healthful eating. This year's "Enjoy the Taste of Eating Right" theme focuses on combining taste and nutrition to create healthy meals. A registered dietitian nutritionist can help you create nutritious meals you will love. Learn more at www.eatright.org.

Each March, the Academy encourages Americans to return to the basics of healthful eating through National Nutrition Month. This year’s theme focuses on combining taste and nutrition to create healthy meals that follow the recommendations of the 2010 Dietary Guidelines for Americans.

“When taste is the most influential factor driving what consumers eat, it is important that we find the balance between choosing the foods we like with those that provide the nutrients we need,” said registered dietitian nutritionist and Academy President Dr. Glenna McCollum. “This year’s ‘Enjoy the Taste of Eating Right’ theme reinforces that the two choices are not mutually exclusive.”

The Academy strives to communicate healthful eating messages that emphasize balancing food and beverages within an individual’s energy needs, rather than focusing on any one specific food or meal. To this end, it is the Academy’s position that improving overall health requires a lifelong commitment to healthful lifestyle behaviors, emphasizing sustainable and enjoyable eating practices and daily physical activity.

“Enjoying the healthy foods we eat and the physical activities we engage in is key to developing a healthy lifestyle we can maintain for years to come,” McCollum said.

“Every March, the Academy of Nutrition and Dietetics takes time to strengthen its vision of optimizing the nation’s health through food and nutrition,” McCollum said. “As registered dietitian nutritionists and dietetic technicians, registered, our members have the ability to translate sound science into helpful nutrition information that people can understand and apply to their everyday lives.”

Initiated in 1973 as a week-long event, “National Nutrition Week” became a month-long observance in 1980 in response to growing public interest in nutrition. To commemorate the dedication of registered dietitian nutritionists as the leading advocates for advancing the nutritional status of Americans and people around the world, the second Wednesday of each March is celebrated as “Registered Dietitian Nutritionist Day.” This year Registered Dietitian Nutritionist Day will be celebrated March 12.

As part of this public education campaign, the Academy’s National Nutrition Month website includes a variety of helpful tips, games, promotional tools and nutrition education resources, all designed to spread the message of good nutrition based on the “Enjoy the Taste of Eating Right” theme.

All registered dietitians are nutritionists – but not all nutritionists are registered dietitians. The Academy’s Board of Directors and Commission on Dietetic Registration have determined that those who hold the credential registered dietitian (RD) may optionally use “registered dietitian nutritionist” (RDN) instead. The two credentials have identical meanings.

The Academy of Nutrition and Dietetics is the world’s largest organization of food and nutrition professionals. The Academy is committed to improving the nation’s health and advancing the profession of dietetics through research, education and advocacy. Visit the Academy of Nutrition and Dietetics at www.eatright.org.

Photo – http://photos.prnewswire.com/prnh/20140303/DC75544

SOURCE Academy of Nutrition and Dietetics

Read more: http://www.digitaljournal.com/pr/1769150#ixzz2uvxafikg

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GO RED

Alta Home Care Supports

NATIONAL WEAR RED DAY® February 7, 2014.

 

The American Heart Association is celebrating its 10th birthday of GO RED for Women

ABOUT THE MOVEMENT

(From the Go Red for Women Website)

Heart disease has been called the Silent Killer because it often has no noticeable symptoms. It’s more deadly than all forms of cancer combined. In 2003, research revealed that heart disease was by far the No. 1 killer of women, and actually killed more women than men.

To save lives and raise awareness, the American Heart Association launched Go Red For Women. It is a special day to bring attention to this silent killer of women.

A Decade of Success

Facts

1.  34% fewer women now die from heart disease, saving 330 lives every day.

2. Awareness is up.  23% more Americans now realize heart disease is the #1 killer of women.

3. Awareness among minorities is up, doubling among Hispanic women and tripling among African American women.

4. 15% have quit smoking, and high cholesterol has declined by 18%

5. More communities have joined the fight.

6. Gender-specific medical research is up. The FDA now requires clinical trial results be reported by gender.

 

Get involved. Make a difference. Go Red and Speak Red, by telling other women that heart disease is their No. 1 killer.

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Preventing Falls Around the House

Your parents or aging loved ones no doubt both value their independence and find comfort — and familiarity — by remaining in their “home sweet home.” However, age often does make us less mobile, and the house can become a “parent trap” of a dangerous sort, presenting obstacles both seen and unseen that can lead to trips and falls. Statistics show that one of the major causes of elder health problems is exactly that — tripping, slipping and falling.

Even if your parents or loved ones still seem agile and mobile enough, the unforeseen and unexpected is always lurking around the house. You need to be on the lookout for obstacles and potential tripping points around your parents’ home. It would also be a good idea to get a professional’s opinion as well. A professional in elder care, such as those at Alta Home Care, often is able to spot things you don’t.

Basic items and obstacles to look for include (but certainly aren’t limited to):

  • Loose rugs, carpeting and mats
  • Slippery floors
  • Wet surfaces
  • Slippery showers and baths
  • Cables and wires that trail across the floor
  • Stools and other low-lying furniture that your parents might stumble over
Start with the bathroom. Non-slip mats are essential, really for people of any age, but especially for seniors. Handrails in the bathroom, near the toilet and by the bedside are relatively inexpensive and easy to install, and can definitely prevent falls while aiding your loved ones’ mobility immensely.
A medical device to enable your parents to alert health authorities if they can’t get to or access a telephone is something to consider as well. “Help. I’ve fallen and can’t get up” might be the focus of jokes, but it represents a serious reality for aging parents and loved ones.
In some cases, you may want to consider platform and stair lifts if your parents really need the assistance. Plus, these devices can absolutely help prevent accidents and trips in stairwells and entrance ways.
All in all, you need to simplify and safeguard your parents’ movement around their home. And depending on what type of additional care they may need — someone to do the shopping, cook, clean,  house keep — you may want to bring in the professionals from Alta Home Care.
Alta Home Care takes pride in providing the best service for your loved ones.  One of the ways we separate ourselves from other agencies is through our Care Management Team.  Your loved one will be assigned a personal Care Manager from day one.  That person will monitor client status and conduct regular in home-visits to ensure quality of care for your loved ones.  They will be in frequent contact with the family regarding any changes to the care plan, schedule changes, and/or any concerns and questions. Call or visit us today.
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Worth the Risk

Ok, it’s true.  There are lots of caregivers out there who have experience in elder care.  You can find a caregiver through online job boards like Craigslist, place an advertisement in your local newspaper, or you can simply ask friends or your community for referrals.  Sounds so easy, right?

So, you can either find a private caregiver on your own and add stress to your life, OR you can go through an in home care agency and let them do all the work.  How exactly can an agency help?  I can’t speak for all agencies, but I can for Alta Home Care.  Take a look at the advantages of working with us.

  • Our caregivers go through a detailed hiring process.  We require a    minimum of 2 years experience in the field
  • They are all carefully interviewed and screened through criminal background checks, DMV checks, and reference checks.
  • They then go through orientation and training.  The training is taught by a nurse and is hands on as well as a refresher course with topics including Dementia/Alzheimer’s, Diabetes care, Etiquette, Cooking, etc
  • All of our caregivers are employed by Alta.  This means they are insured and bonded.  They are all  covered by worker’s compensation insurance, liability insurance and an insurance bond.
  • Our office hours are 24/7, we can always be reached.
  • We handle all schedule changes.  If your parents caregiver is sick, we will send a quality back up after communicating with the family.
  • Your loved one will have a personal care manager from day one. The manager will stay in constant contact with the family to make sure the appropriate care is being provided.
  • Alta uses a telephonic tracking system to ensure accurate billing.

To sum up it up, you are taking less risk when hiring a caregiver through an in home care agency versus hiring a private caregiver.  You can trust that this new person in the home has been interviewed, has been screened, and has been background checked by the agency.  AND let’s not forget, they have experience!

If you want peace of mind when hiring your loved ones caregiver, contact Alta Home Care. 

photo credit: ilmungo via photopin cc

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Best Of Home Care

Bestofhomecare

California – Alta Home Care announced it has been recognized with Home Care Pulse’s “Best of Home Care” distinction for 2013.  Awarded to the top 5% of agencies in client and employee satisfaction scores from Home Care Pulse, Alta Home Care is now ranked among a select few of the best agencies in the country.

“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency.  It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.

Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.

“It is an honor to receive such an award for our commitment to excellence in providing care to our valued clients as well as creating great job opportunities for our employees.  We continually strive to build a workplace where our staff feels fulfilled and appreciated.  This positive environment translates into exceptional care for our clients.  The Best of Home Care Award is an honor to receive because it is something that our clients and employees determine on their own.  It is like bringing home a great report card after a hard year of work,” mentioned Jake Fackrell, CEO and founder of Alta Home Care.

The selection process  for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few.

“We want to congratulate Alta Home Care for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum..

 

About Alta Home Care

Alta Home Care was founded in 2003 in Southern California and has served nearly 4,000 families in California.  They expanded to Louisiana (A First Name Basis) last year and continue to grow through acquisitions and organic growth.  They understand the enormous trust and confidence individuals place in them to care for their loved ones. That is why Alta is so committed to providing you with the most experienced and compassionate personal attendants. Further information can be found on http://altahomecare.com/.

About Home Care Pulse

Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies.  Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry.  Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit www.homecarepulse.com for more information.

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