Meet The Alta Team

 

Alta Care Providers

  • Carefully screened, selected, and trained.
  • Thorough Background Checks & Drug Screening
  • Have a minimum of 2 years experience in the field prior to hire
  • English as well as bi-lingual services available
  • Insured, bonded and covered by workers compensation
  • Attend orientation and Alta Academy instructed by a registered nurse. Hands on training as well as a refresher course with topics including dementia/Alzheimer’s, diabetes care, etiquette, cooking, etc

Staffing Coordinators & Support Staff 

Staffing Coordinators pic

  • Office Hours are 7am-7pm, 7-days a week. After hour availability 365 days/year (no answering service, always a live Alta representative!)
  • Alta has a team of staffing coordinators who are dedicated to finding the right caregiver for your loved one.   We will provide a caregiver that fits the needs and requirements of the client
  • Alta uses a telephonic tracking system to ensure accurate billing.  Any billing questions can be answered quickly and easily by our Billing Department

 

Care Management Team

Care Manager pic

Every family is assigned a personal Care Manager who monitor client’s status, track progress, and ensure quality of care.

  • Each Care Manager conducts visits at the home on a regular basis and reports back to the primary contact.  They also check in with the family by telephone on a regular basis.
  • Care Managers ensure that the assigned caregivers are meeting the goals of the clients care plan.
  • Any changes in the schedule, concerns or  questions can be answered by the clients care manager.