Testimonials

Client Testimonials

Here are a few comments and letters we’ve been proud to receive from our senior in-home care clients.

 

 

We very much appreciate how all the staff at Alta have been so flexible in working with us and arranging care for my mother-in-law.

– Michele

Fullerton, CA

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The last 5 caregivers that have been rotating in the home with my mother have  gone above and beyond what was required of them and showed so much compassion.  They were SUPERB.

– Cathy

La Habra, CA

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We are so grateful that you go to my parents house to check on them and always send such wonderful caregivers. My parents have loved each of the caregivers you have sent and I’m so grateful for making this process with my parents so much easier.

– Jane B.

Huntington Beach, CA

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My husbands caregiver, Julie, is the greatest thing since sliced bread.

– Valerie M.

Mission Viejo, CA

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Maria was one of the best caregivers that we’ve had from you.  We see her when she’s with our mother and we see what she does and she’s wonderful.  She was more than a caregiver to our mother, she was a friend.

– Patty S.

Moreno Valley, CA

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We love the caregiver and we are very happy with Alta.  Alta is on top of their game and there is nothing to complain about.

– Tom B.

Orange, CA

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Caregiver Stella is amazing and Jesse was also wonderful and that is why we selected Alta Home Care.

– Carrie M.

San Juan Capistrano, CA

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Alta provided great care for my mother.  The office staff was very helpful and nice on the phone.  Whenever I called in with a concern they addressed it immediately and kept me up to date. Alta went above and beyond to make sure my mother was well taken care of.

– Debbie W.

Hemet, CA

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We chose Alta Home Care because Matt told us that not only will Alta take care of their loved one, but they would also take care of the family.  Each and everyone held true to that.  The office staff, and caregivers Canie, Debbie, and Patricia should all be proud as they did what Matt promised and went above and beyond.

– Maino Family

Pomona, CA

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I want to convey my family and my appreciation of the performance of Ms. Gonzalez during the illness of my beloved wife.  The appearance of Ms. Gonzalez beside my wife every morning made my wife smile.  My wife wanted to know, after Ms. Gonzalez left our home at the end of her assigned shift, if she was going to return to help.  She was pleased to hear that Ms. Gonzalez would return at midday Monday.  She was also a help to the rest of the family after my wife departed the temporal life.  My wish now is when my time comes, I will have someone like Ms. Gonzalez, preferably Ms. Gonzalez.

Sincerely,

Jamal B.

Placentia, CA

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When you have a loved one that requires more care than you have the ability to provide, you are faced with some of the hardest decisions imaginable. The idea of having “strangers” in our home to care for my husband, felt overwhelmingly invasive. My family had a hard time imagining how that could work. What we did know, is we needed to try in-home care, because my husband wanted to be home.  In a very short period of time, the “strangers” we were so concerned to invite into our home, have become cherished members of our extended family. Roy and Davon not only provide exceptional care for my husband, but they have provided emotional support and comic relief to the whole family. Roy and Davon are young men of integrity with sparkling personalities that are quite simply a joy to have in our home. We feel so fortunate to have Roy and Davon care for my husband. They both have the knowledge and compassion it takes to work with extremely ill patients and their families. On a good day, they celebrate with us and on a bad day they are there to help us through it one minute at a time. Having the assistance of Roy and Davon has allowed us to keep my husband at home. We have no doubt  he is getting more attention and better care than any skilled nursing facility provides, and we cannot thank Roy and Davon enough for their professionalism, humanity and kindness.

– Lora H.

Anaheim, CA

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In our time of need, Alta was immediately helpful/supportive: your area manager came to Marian’s home the same day we called(day after Christmas)and caregivers began the following day. We received followup phone calls and an additional home visit from Brenda, supervisor.

 Ruth cared for Marian, was always on time/did not leave her shift early and personally gave me information about caregiving which protected both Marian and myself.  We are so grateful Marian was not alone when she died since Ruth was the only one present. Ruth stood up for the family/me especially so I might see my mother in her home one last time.  Ruth stayed an additonal 5+hours waiting for my arrival and until Marian’s body was taken to the mortuary. Ruth is a wise, appropriately assertive, calm, caring, excellent caregiver and we would seek her help again.

Gratefully,

– Susan M. and Family

Anaheim, CA

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“Roy is outstanding and Davon’s personality and spirit are so uplifting.”

– Lora H.

Anaheim, CA

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“Ms. H. was lovely and professionally dressed.  She arrived on time, was patient and helpful, and a terrific companion.  She’s a winner!  Thanks for sending her.”

– Judith R.

Santa Monica, CA

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“I absolutely love our caregivers Roy and Davon, no one else can have them. They are all mine.”

– Lora H.

Anaheim, CA

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Dear Alta Home Care,

Virginia was the full time caregiver for my mother, Ginger for the past 4 years. There are not enough words I can write to express our extreme sincere appreciation for all the continuous loving care Virginia lavished on our mother.

Virginia is not only tender in her caring ways, but she is competent, capable and reliable. We found great comfort knowing our mother was in her compassionate care. Virginia is dedicated to her duties and attentive to her charge. She was always cheerful, gentle and kind. I never heard a complaint or cross word from her, even as Ginger’s health diminished and her responsibilities increased.  Virginia assisted our mother in all of her personal care, bathing, dressing and eating. As you can deduce, our mother Ginger required a lot of care 24 hours a day 7 days a week. Virginia was totally invaluable to all of us during these last 4 years. She is an extraordinary caregiver who genuinely loved and cared for our mother and we cannot thank her enough. We all love and appreciate her more than I can say.

Virginia demonstrates great integrity and diligence in her work, however this is clearly more than a job for her as she truly cares about people. She quickly became part ofthe family while maintaining professionalism at all times. Our mother could not have enjoyed her last years in her own home, as she desired without this level of care and constant companionship. Virginia gave generously of her time and talent, providing so much more than any job description. We all felt relief that our mother was safe and protected with her.

Sincerely,

– Carolyn L.

Garden Grove, CA

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I want to let you know how wonderful Erin and Veronica were with my mother Lois W. They cared for her with compassion and tenderness, never forgetting to involve her what they were doing. They always treated her with respect. We really got to know them over a very short time. They were compassionate and caring for the entire family as well. I only hope when my time comes, I can have the same level of care.

Thank you,

– Candice B.

Palm Springs, CA

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I wanted to thank you again for all of you help and for the AMAZING caregivers that assisted me in Los Angeles.

Michelle was incredible and a genuinely loving and caring woman!! I bro’ed out with her instantly. Ana Maria became a good friend to my mother while caring for her and she often made my mother and I laugh. Nicole was thorough and calm and reminded my mother of her granddaughter. She even consoled me in a very heavy moment. Marina was on top of her game and was a total champ! She came in and knew how to take care of business.

I can’t say enough good things about these girls. If you happen to have employee evaluations, I give them all A’s! It was amazing to see how much each of these ladies genuinely believed in what they did, and did it with love.

Mandy was awesome and so understanding of our needing flexibility! I can’t say enough good things about you guys! If there’s a place to give your company praise, please direct me to it!

Thank you again for all of your help during our family’s most difficult time. To think I just randomly found you online…luck was on my side!

– Akiko S.

Los Angeles, CA

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We also wish to thank you for the compassionate caregivers you provided to care for our mom – Charray , Andrea, and Bonita.  They all took wonderful care of our mom, and we are sincerely appreciative of the kindness and professionalism they demonstrated in her care.  They are special people and on behalf of the family of Betty A, we wanted to thank them; and we again thank Alta Home Care for the support given us during this difficult time.

Sincerely,

– Joyce N for Thomas A

Mission Viejo, CA

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Dear Alta Care,

On behalf of my Mother, Selma L, I would like to take this opportunity to applaud your fine organization for your display of professionalism and real care for those who are in need. I particularly applaud you for sending caregiver, Ms. Carletha S, to take care of the needs of my Mother for the past six weeks. “Carly”, as we called her, exemplified what the true meaning of care is, and although her stay was short, we will forever be grateful for the wonderful job she did.

Carlys work ethic was second to none as she cleaned, cooked, and in many cases went beyond the call of duty. Her great work was only exceeded by the way she treated my Mother. She really showed a caring spirit, comfort, kindness, and generosity with her work/personal time. Again, for this, we are grateful.

Once again I applaud Alta Care for sending to us such a fine representative. Carletha will be missed but we will remember her for the terrific job she did and look forward to a continued relationship with the Alta Care organization.

With Gratitude,

– Robert L.

Harbor City, CA

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Dear Alta Home Care,

My sister and I would like to thank you and your organization for the special care you gave our mother during her last couple of weeks of her life.  We would especially like thank the caregivers Martha M, Moureen G, Judy W, and Joann for their daughter like attentiveness they displayed during their working hours.  Their companionship and caring made our mother’s last days pleasant and we are truly grateful for this.

-Richard and Marsha M.

La Crescenta, CA